Privacy Policy
How ThrottleHub handles your data.
Last updated June 6, 2026Information we collect
- Account information, including your name, email address, authentication settings, preferred language, and account security status.
- Rider profile information you choose to provide, such as city, state, country, riding experience, motorcycles, riding styles, profile photos, and profile visibility preferences.
- Ride and community content, including ride titles, routes, stops, ride details, invitations, join requests, messages, uploaded ride images, and moderation or support reports.
- Location information used for maps, route planning, nearby rides, and rider discovery. This may include precise route coordinates you enter or upload and approximate profile location details such as city, state, and country.
- Device, diagnostics, push notification, log, and security information such as app version, device platform, IP address, request metadata, crash or error details, and push notification tokens.
How we use data
- To create and secure your account, authenticate sessions, remember preferences, and help you recover access.
- To provide ride planning, route maps, rider discovery, invitations, join requests, messaging, notifications, and profile features.
- To send service messages such as password resets, account notices, ride invitations, join-request updates, and support replies.
- To protect ThrottleHub and its riders by preventing abuse, investigating safety issues, debugging errors, and enforcing community rules.
- To improve reliability, performance, accessibility, and release quality using diagnostic and operational data.
Sharing and service providers
- We do not sell personal information or use rider content for third-party advertising.
- We share information with service providers that help operate ThrottleHub, such as hosting, email delivery, authentication, maps and places, push notifications, diagnostics, and customer support providers.
- Ride, profile, invitation, join-request, and message content may be visible to other riders according to the feature you use and the privacy settings you choose.
- We may disclose information when required by law, to protect rights and safety, to investigate abuse, or as part of a business transfer subject to appropriate protections.
Retention and deletion
- We keep account, ride, message, and operational records for as long as needed to provide ThrottleHub, comply with legal obligations, resolve disputes, preserve safety context, and prevent abuse.
- You can delete your account from the iOS app in Settings under Account Details. Account deletion removes credentials and personal profile data from active use.
- Some historical ride, invitation, message, audit, support, security, or safety records may be retained or anonymized when needed to protect other riders, preserve shared ride history, comply with law, or maintain service integrity.
Your controls
- You can update profile information, visibility, language, garage, riding style, and location details in app settings.
- You can revoke device permissions such as location, photos, and notifications from iOS Settings.
- You can report a rider profile or chat message, block riders, and manage blocked riders in Settings, Account Details, Blocked Riders.
- You can contact support to request access, correction, deletion help, privacy choices, or other privacy questions.
Age requirement, security, and changes
- ThrottleHub is intended for adults. You must be at least 18 years old to create an account or use ThrottleHub, and you must be legally able to use motorcycle-related community and route-planning services in your location.
- We use administrative, technical, and organizational safeguards designed to protect account and service data.
- We may update this policy as ThrottleHub changes. The updated date on this page shows when the policy was last revised.
Need help?
Reach out for privacy, support, moderation, or account-deletion help and our team will get back to you.
support@throttlehub.net